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A Merchandising Tool
That Works: The Box
Jim Prevor's Perishable
Pundit, August 22, 2006
Stemilt announced a
redesign of its apple and pear cartons. The focal image of the new
cartons features a farmer driving his tractor home after a long work
day. To some extent the motivation is utilitarian in that the two
cartons will help rationalize carton inventory. But Roger Pepperl,
Stemilt’s marketing director, explains that:
Stemilt
has explored creating a carton in the past for everyday apple and pear
shipping that would be decorative and striking on display, but the cost
has always been too expensive to merit the effort. However, recent
advancements in printing that have reduced costs allowed Stemilt
to make the new cartons the standard.

Stemilt’s black carton with gold, white and cream accents will contain
the company’s premium grades of conventional apples, and Stemilt will
pack its select grades of conventional apples and pears in the gold and
cream carton.
The cartons are handsome, and the color scheme is what is being used on
many high-end gourmet food products. The design tie-in with the farmer
both emphasizes that part of the Stemilt mission statement looks to
generate returns back to the land and it ties in with consumer trust for
farmers.
And, without a doubt there are places in the industry where they will be
shown off. Some independent retailers are exceedingly innovative
merchandisers, and they will use everything that looks good to make
beautiful displays. Wholesale markets still have displays on the street,
and buyers and executives walking through distribution centers and back
rooms get influenced every day.
Just maybe, the packer and shipper’s own employees perform better when
they have real pride in every box they ship because it is a beautiful
package.
But as printing technology has changed and more beautiful and meaningful
cartons are available, many chain retailers have not kept up. In order
to achieve uniformity and consistency of design, chains are not taking
advantage of the opportunity to increase sales by emphasizing seasonal
variations and encouraging a connection between the consumer and the
land.
In addition, change itself is often a motivator for purchase. If a
consumer walks in and sees that this week there is a beautiful waterfall
display of a produce item, and if the store uses these types of display
to communicate excellent value, exceptional taste or a seasonal peak,
the consumer will react. Then next week the department can emphasize a
different item in a different way.
You can’t get the full effect of change if all you do is move stuff
around on the same racks. You need to change the actual floor plan and
thus physical appearance of the store every week.
And by the way, this is not just true of produce departments; variety in
all departments can increase consumer interest and sales. Dairy
departments tend to be these massively boring straight walls down the
side of stores. The eyes glaze over at their predictability and
uniformity.
Stemilt is making a good point for the industry here: Shippers can make
much nicer cartons than ever before for a reasonable price. Now
retailers need to step up to the plate and come up with plans to use
this new merchandising tool.
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