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Disney Default

Jim Prevor's Perishable Pundit, October 27, 2006

Perhaps the most exciting food industry news out last week was that Disney now has plans to make fruits and vegetables the “default choice” on fast food meals served at its theme park restaurants. This means that if you order a #1, you will get a hamburger, a drink and some carrots, for example, rather than french fries.

Although a number of restaurant chains have started to offer choices that can be substituted for french fries, the default choice for most is still french fries.

I haven’t seen a study specifically related to food choices at fast food. However, there are many studies which show that being the default choice in almost any situation substantially increases the likelihood of selection.

Beyond that, this is the type of change that starts to influence the culture. Much as bans on smoking have gradually changed attitudes so that today the group of people puffing at the entrance to an office building during a frigid winter day start to look pathetic, so will people who go out of their way to order fattening food start to look less normal and more out of control.

Changing the cultural norm to eat more produce will significantly impact sales, consumption and public health.


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“We failed to anticipate Pearl Harbor not for want of the relevant materials but because of a plethora of irrelevant ones.
-- Roberta Wohlstetter
 Pearl Harbor: Warning
  and Decision

Roberta Wohlsetter won the Bancroft Prize, the highest honor a historian can win, for her exhaustive study of the run up to Pearl Harbor. Her conclusion, highlighted above,  was that there was so much “noise” — so much irrelevant, incorrect  or misleading information — that the important information was ignored or misinterpreted.

This dilemma is known to historians as “The Roberta Wohlsetter Problem,” and it applies to business decisions  just as well as military intelligence.  Our job here at PerishablePundit.com is to ease the problem for executives by mining the information superhighway to select what is truly important to know and to provide insight as to its meaning and significance.

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• First, that perishables are, and for the foreseeable future will be, the crucial arena for differentiating competition in the food marketing business.

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• Third, that executives, confronted with understanding the significance of perishables to their operations and directing the success of these operations, are presented with an over-abundance of  information, and the challenge is to determine what information is important and what is its meaning and significance.

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